Our experienced building managers take a hands on approach in managing our clients residential strata and commercial buildings. From conflict resolution to compliance our building managers are equipped to handle any situation.
There are residential strata and commercial buildings that do not have the resources or the need for a onsite building manager or full-time building management services. These buildings benefit from our part-time building management service ran by our experienced head-office team.
Our concierge and front of house team are immaculately presented and are trained to deal with the needs of the residents, their guests and business owners. Establishing long term relationships that benefit both the client and our team.
We understand that every building is different and that is why we provide a detailed cleaning service that is custom designed to fit the needs of each individual building. Our clients receive the same high standard of cleaning through out the life of the contract.
Mode Management is an organisation where continuous improvement in residential strata and commercial building management service is the standard. We do this by delivering excellent service, by being a partner in addressing our customers’ needs, by fulfilling our stewardship role and by being innovative in our approach.
Our Building Managers produce weekly & monthly reports & work within the guidelines of KPI. Maximising the efficient management of day to day operations of the facility.
Providing a 24 hour / 365 days a year after hours number responding to common area maintenance emergencies and other matters requiring immediate action.
Assisting residents & owners in all their enquiries, such as dispute resolution, noise complaints and collecting or delivering packages. Providing a positive end result.
Working with asset lists and other building documents and creating preventative maintenance schedules. All our clients benefit from our 'SystemCheck' program.
Whether it is part-time or full-time building management you receive the same high quality and customised service to suit the needs of your complex.
All information processed through our facilities management software is backed up on RAID5 servers. Insures that all information is kept safe & retrieved at anytime.
Providing tailored compliance support services to meet the unique needs of your complex. From WH&S and other safety issues to lift compliance.
Working with outside contractors to ensure that the essential fire services in your building are 100% compliant. From weekly testing to the submission of the AFSS.
Our Building Managers are trained in the latest CCTV and security monitoring systems. Adhering to our strict security and privacy policies.